Star2Star Business VoIP Communications
Business Voice
Leverage Seamless, Ultra-flexible Cloud Communications
Business Voice provides superior VoIP quality, reliability, and flexibility for customers in need of an intuitive, easily deployed solution.
Experience a pure cloud communications solution that streamlines and simplifies your operations. Business Voice is the ultimate cloud communications platform for any business in need of seamless, ultra-flexible connectivity.
Features & Benefits
Pure Cloud Architecture
Business Voice is Star2Star's pure cloud deployment platform. Designed for businesses who want peerless call quality, communications flexibility, and exceptional system support, Business Voice is the perfect, zero-hardware option.
Intuitive Management
Business Voice is a user-friendly platform that prioritizes the user experience with intuitive management controls. Users can navigate to their critical communications tools with ease to stay connected, efficient, and productive.
Multi-Location Flexibility
Business Voice optimizes your operations from one location to many. All phones are connected and operate as a single system allowing for direct extension dialing, seamless call transfers, ring groups, call queues, and more.
Proprietary Network Backbone
Business Voice is run on our proprietary private backbone, a redundant, reliable, and secure communications network for your mission-critical communications. We built our architecture with your business in mind to help support you with ultra-reliable, high-quality communications.
Business Voice+
Where Reliability & Flexibility Meet
The Business Voice+ solution offers the best of cloud-based and on-premise Unified Communications ensuring unparalleled scalability, flexibility, and reliability.
This innovative solution is powered by Star2Star's unique cloud architecture which includes the on-premise StarBox® Voice Optimized SD-WAN and cloud-based network backbone components. Business Voice+ offers guaranteed 99.999% uptime, built-in business continuity, and voice-optimized call routing and controls for end-to-end communications support.
Business Voice+ also scales from small to enterprise businesses and provides a complete suite of advanced UC features designed to boost productivity while reducing costs. Custom development and integration is available to create the ideal communications system for your unique workflows.
Call Recording
Save calls for later use with Star2Star's call recording options.
Business Phone & Call Recording
Call recording is an important tool for many businesses.
Recorded calls can be used to meet regulatory requirements, verify accuracy, maintain quality customer service, and to provide guidance and training for employees. Star2Star provides multiple call recording methods, covering a variety of usage scenarios.
System-Wide Call Recording
Star2Star provides the option of system-wide outbound and inbound call recording. Call recording is an optional add-on service, available for systems using all StarBox® Voice Optimized SD-WAN models.
With system-wide recording, system administrators can select which extensions have the capability to record calls on a per-extension basis. Call recording can be enabled for both on-premise and remote users. Recorded calls can be stored locally or in the cloud using the optional Archive service.
Locally stored calls are kept until the local storage space is full. At that point, calls will begin to be overwritten, with the oldest calls being overwritten first. Calls saved with the archiving service are saved indefinitely.
On-Phone Recording
Certain model Star2Star telephones allow users to record calls onto a USB flash drive attached to the telephone. Current models with recording capability include these models:
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Polycom® SoundPoint IP 650 And IP 670
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Polycom® VVX® 500 and VVX® 600
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Cisco SPA525G2
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Star2Star SoftPhone for Windows and Mac computers
Texting
Disaster Avoidance & Recovery
Disaster Avoidance and Recovery That Keeps Your Business Open for Business
Business disruptions are bound to happen. Are you prepared?
In a disaster situation, you could lose business for days or weeks without a reliable phone connection. With Star2Star’s StarRecovery™ system, you'll never have to worry again, no matter what happens.
One of Star2Star’s many business communications solutions, StarRecovery™ is an innovative disaster recovery system that allows your business to maintain telephone service despite power, telephone, and Internet outages, or even destruction of your facilities.
If you experience an outage at your business, our StarRecovery™ System will immediately detect the problem and automatically take over as your phone system.
Calls will be rerouted to designated employee cell phones, landlines, or another office location
Main or departmental numbers can be routed to an auto attendant or to a group of numbers
StarRecovery™ also provides all the features and functionality of a Star2Star business communications phone system, including:
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Unlimited voice mail
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Email delivery of voicemail
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Customized call routing
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Conference rooms
With StarRecovery™, your emergency plan is always in place, all the time, sending your customers the message that you’re the most reliable business in your industry. Best of all, the entire StarRecovery™ system is in the cloud. It does not rely on any facilities or equipment at your business location and does not cost anything to deploy.
4G LTE Wireless Failover
Star2Star's on-premise 4G LTE wireless router is an affordable cellular router for large-scale deployments. As a cellular-enabled gateway, it allows for 4G LTE connectivity. It enhances network survivability and connectivity with a reliable, wireless 4G network in the event of unexpected downtime or connectivity failure.
SD-WAN
A New Internet Platform For End-to-End Control Of All Traffic Types
Star2Star SD-WAN is a new kind of networking foundation for IT Leaders who need to deliver truly reliable internet connectivity for every application, every technology, every user, everywhere – over any ISP.
The Power Of SD-WAN
By combining proven Software-Defined Wide Area Networking (SD-WAN) technology with groundbreaking AI software, Star2Star classifies and prioritizes application traffic and steers it around internet issues so it can reliably get to and from anywhere it needs to go, all without the need for policies or manual configurations. With Star2Star, IT leaders can finally ensure the same reliable user experience for cloud and internet technologies over the public internet as they have for technologies hosted in their private LAN and WAN.
Features & Benefits
Cloud, Voice, & Data Optimization
Our SD-WAN solution features cloud, voice, and data optimization which makes your cloud-based applications, voice services, and data needs top priorities for your network usage. Experience the fastest and most reliable connection for your mission-critical applications and communications.
Customized Network Usage
Intelligent Load Balancing automatically identifies your application usage patterns and their performance needs. The load balancing algorithm combines this with real-time bandwidth and connectivity data to customize your network usage for your business’ exact needs.
Quality-of-Service (QoS) On Any Network
SD-WAN provides built-in QoS by prioritizing VoIP and real-time traffic needs across any internet connection including broadband, cable, and Wireless. The QoS features are bi-directional for enhanced functionality and dynamically adapt to varying bandwidths and traffic demands.
Uninterrupted Service
Rely on consistent, uninterrupted service with intelligent failover features. SD-WAN seamlessly maintains application sessions and connections even when one or more of the physical network connections experiences outages, packet loss, latency, jitter, or congestion.
Direct Peering With Thousands Of Cloud Apps
Optimal user experiences are emphasized with end-to-end control to hundreds of your favorite cloud applications including Amazon Web Services, Google, Apple, Microsoft Windows, Salesforce, Rackspace, Dropbox, and many more.
Plug & Play Installation
Implementing SD-WAN is simple and easy. If it does not come built-in with your Star2Star system, you can opt to integrate SD-WAN capabilities in less than five minutes. Our SD-WAN solution works with any internet connection, supports up to 4 ISPs, and is designed to be transparent to any firewall and cloud application so you can maintain your provider, security, and compliance.
Architecture Overview
